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Returns Policy

What's Typeface CR's return policy?

At Typeface Coffee Roasters, our goal is to provide our guests with impeccable service, awesome roasted coffee, and the highest quality of goods.

We ultimately want you to be happy.

So if you're dissatisfied with your Typeface Coffee Roasters purchase in any way, please don’t hesitate to reach out to us about a return or exchange within 21 days of purchase by emailing us at t@typefacecoffeeroasters.com or leaving us a message at (587) 586-0185. We’ll do our best to get things squared away.

Please note that we cannot accept returns on roasted or unroasted (green) coffee. If for some reason you are not happy with your coffee purchase.  Any new or unused products in original packaging and free of damage by the customer can be returned, with receipt, for exchange or refund within 21 days of the original purchase.  Used products with a manufacturer’s defect can be returned, with receipt, for exchange or refund within 21 days of purchase.

Broken glassware/mugs cannot be returned (with the exception of an obvious manufacturer defect).

For items that have a manufacturer’s warranty, please refer to the warranty card that accompanies the product for service, support and the manufacturer’s return policy.

Please be aware that much of the equipment we sell online is only intended for home use. By using it for a purpose other than, which it was intended for; you will void the manufacturer’s warranty. These items with must be returned according to the manufacturer’s return policy.

Updated Jan 2017.

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